South Florida gas stations, fast-food restaurants and coffee shops affected by global cyber issue
Updated: 10:32 AM EDT Jul 19, 2024
BREAKING NEWS. GOOD MORNING. THANK YOU SO MUCH FOR JOINING US FOR WPBF 25 NEWS AT NINE. I’M ERIN GUY AND I’M STEVEN GRAVES. WE START WITH THAT BREAKING NEWS. WE WANT TO GET BACK TO THE OUTAGE THAT WE’VE BEEN TELLING YOU ABOUT SINCE 430 IN THE MORNING. THE CYBERSECURITY FIRM CROWDSTRIKE, SUFFERING A MAJOR OUTAGE. THAT’S RIGHT. THIS IS AN OUTAGE. AND IMPACTED BUSINESSES AROUND THE WORLD. WE’RE TALKING AIRLINES, TRANSPORTATION, BANKS, SECURITY, THE COMPANY SAID THE OUTAGE IS FROM AN ISSUE WITH THE LATEST UPDATE. CROWDSTRIKE IS WORKING TO FIND OUT WHAT EXACTLY OFFICIALLY HAPPENED. NOW, YOU MAY BE WONDERING, OKAY, WHAT IS CROWDSTRIKE? WE TOO WERE WONDERING THAT THIS MORNING. SO ACCORDING TO THEIR WEBSITE, CROWDSTRIKE IS AN AMERICAN CYBERSECURITY COMPANY THAT PROVIDES CLOUD BASED ONLINE SECURITY SOLUTIONS. ITS SOFTWARE IS USED BY SOME OF THE LARGEST PLAYERS IN CLOUD SERVICES, INCLUDING MICROSOFT WINDOWS, WHICH SUFFERED THE BIGGEST HIT BY THIS. THE COMPANY’S WEBSITE SAYS. CROWDSTRIKE, QUOTE, PROTECTS AND ENABLES THE PEOPLE, PROCESSES AND TECHNOLOGIES THAT DRIVE MODERN ENTERPRISE. CROWDSTRIKE SECURES THE MOST CRITICAL AREAS OF RISK ENDPOINTS AND CLOUD WORKLOADS, IDENTIFYING IDENTITY AND DATA TO KEEP CUSTOMERS AHEAD OF TODAY’S ADVERSARIES AND STOP BREACHES. THAT’S ACCORDING TO THEIR WEBSITE. IT’S THE WORLD’S ONLY AI NATIVE SECURITY OPERATIONS CENTERS PLATFORM THAT CONSOLIDATE SECURITY TOOLS AND DATA. A LOT HAPPENING THERE, BUT CROWDSTRIKE CEO HAS RELEASED A STATEMENT SAYING THE COMPANY IS WORKING WITH CUSTOMERS, SAYING THIS IS NOT A SECURITY INCIDENT OR CYBER ATTACK, THAT THE ISSUE HAS BEEN IDENTIFIED AND ISOLATED AND THAT IT’S BEEN A FIX HAS BEEN DEPLOYED. THAT STATEMENT, RELEASED AT ALMOST SIX IN THE MORNING. THAT’S RIGHT. AND IN THIS STATEMENT ON X, MICROSOFT SAID THAT CROWDSTRIKE IS COMMUNICATING TO ITS CUSTOMERS DIRECTLY THROUGH THEIR SUPPORT PORTAL, AND THEY ALSO HAVE A BLOG POST PROVIDING MORE INFORMATION. MEANWHILE, THE WHITE HOUSE RESPONDING THIS MORNING, THEY’RE SAYING THAT THEY’RE ALSO LOOKING INTO THE DISRUPTION CAUSED BY FRIDAY MORNING CYBER OUTAGE THAT HAS HAD AIRLINES BUSINESSES AROUND THE WORLD. AND SPEAKING OF AIRLINES, LET’S GET A CHECK OF OUR LOCAL AIRPORT BECAUSE WE’VE BEEN REPORTING ISSUES, THEIR FLIGHTS DELAYED EARLIER GROUND STOPS AS WELL AT MANY AIRLINES, BUT MOST ARE REOPENING. YEAH. SO THAT’S KIND OF THE GOOD NEWS THAT WE’RE LOOKING AT. BUT IT DOESN’T MEAN THERE’S NOT DELAYS. LET’S GO TO JOSSIE CARBONARE AT PALM BEACH INTERNATIONAL AIRPORT. JOSSIE I’M LOOKING BEHIND YOU. I’M FAMILIAR WITH PBIA, AND THOSE ARE PRETTY LONG LINES FOR THAT AIRPORT. YEAH, I HAVE TO SAY THAT THE DELTA AIRLINE LINE IS THE LONGEST THAT WE’VE SEEN. IT’S GROWN ACTUALLY WITHIN THE LAST HOUR OR TWO SINCE WE LAST SPOKE. YOU CAN SEE THEY’VE CHANGED THE LINE NOW. IT WRAPS AROUND ALMOST LIKE A U. BECAUSE IT’S SO LONG THAT WAY IT DOESN’T BLOCK OTHER ENTRANCES TO THE OTHER AIRLINES AND THE AND THE CHECK IN COUNTERS. BUT WE’RE BEING TOLD THIS IS HAPPENING BECAUSE THEY’RE HAVING TO DO EVERYTHING MANUALLY AT THIS POINT. THEY’RE UNABLE TO FULLY ACCESS THEIR SYSTEM. THEY’RE TELLING ME. SO THE ONLY WAY TO GET THESE PASSENGERS THROUGH IS TO DO THINGS MANUALLY. THAT WAY THEY CAN GET THROUGH TSA AND THEN ONTO THEIR FLIGHTS. A LOT OF THESE FOLKS THOUGH, HAVING MANY DELAYS WITH THEIR FLIGHTS AND THEY’RE LEARNING ABOUT THIS AS THEY ARRIVED HERE TO THE AIRPORT. THIS MORNING, SUPPOSED TO HAVE A FLIGHT OUT OF HERE AT 7 A.M., BUT NOW MY FLIGHT IS SUPPOSED TO TAKE OFF AT TEN. SO DELAYED BY ABOUT THREE HOURS. WELL, I MEAN, I THINK THEY COULD MAKE AN ANNOUNCEMENT. EVERYONE SITTING HERE GOING, WHAT? YOU KNOW WHAT’S HAPPENING. AND AIRLINES ACROSS THE COUNTRY IMPACTED THIS MORNING INCLUDE AMERICAN UNITED, DELTA, ALLEGIANT AND FRONTIER. PEOPLE TRAVELING ARE BEING ENCOURAGED TO CHECK WITH YOUR AIRLINE AND WE’RE TOLD AGAIN, THIS IS A VERY FLUID SITUATION OF COURSE, AS THINGS DEVELOP, WE’LL HAVE ALL THE LATEST BOTH ON AIR AND ONLINE RIGHT HERE ON WPBF 25 NEWS REPORTING LIVE FROM PALM BEACH INTERNATIONAL AIRPORT. I’M JOSSIE CARBONARE WPBF 25 NEWS JOSE, THANKS. YOU FEEL FOR THOSE PASSENGERS. YOU KNOW, NORMALLY WHEN THE WEATHER DELAY OR SOMETHING LIKE THAT KIND OF MAKES SENSE, RIGHT? THIS IS HARD TO COMPREHEND ALMOST. IT IS AND IT’S WIDESPREAD. SOUTH FLORIDA AIRPORTS HAVE RELEASED SOME STATEMENTS ON THE OUTAGE AND HOW IT’S AFFECTED TRAVEL ACROSS SOUTH FLORIDA. SO HERE’S A STATEMENT FROM FORT LAUDERDALE-HOLLYWOOD AIRPORT. THEY ARE SAYING THAT THERE ARE MAJOR DELAYS AND IMPACTS TO DEPARTURES AND ARRIVALS. YOU CAN SEE THAT RIGHT THERE. MIAMI INTERNATIONAL AIRPORT PRETTY MUCH SAYING THE EXACT SAME THING. THEY ALSO RELEASED A STATEMENT ABOUT AN HOUR AGO SAYING THAT OPERATIONS WITH CBP ARE BEING IMPACTED. SO THAT MEANS INTERNATIONAL PASSENGER ARRIVALS ARE CURRENTLY BEING PROCESSED MANUALLY AND AT A MUCH SLOWER PACE. SO TALKING ABOUT CUSTOMS THERE, UM, IS GOING TO BE AN ISSUE. DEFINITELY SOME DELAYS. ALL RIGHT. WE WANT TO BRING IN OUR TRAFFIC ANCHOR YASMINE JULMISSE BUSY MORNING FOR YOU AS WELL. YOU’VE BEEN BECAUSE TRANSPORTATION HAS REALLY BEEN AT THE FOREFRONT OF THIS. YOU’VE BEEN IN CONTACT WITH BRIGHTLINE. I KNOW YOU’VE MADE SOME PROGRESS THERE. AND WITH TRI-RAIL. YES. SO IT LOOKS LIKE ALL THE BRIGHTLINE TRAINS ARE ON TIME. SAME DEAL WITH TRI-RAIL. I JUST HEARD BACK FROM THEM. THEY TELL ME THAT THIS IS NOT IMPACTING THEIR TRAINS THIS MORNING. NOW I HAVE ALSO REACHED OUT TO SOME OF THE PUBLIC TRANSIT SYSTEMS IN OUR AREA AS WELL. SO SAINT LUCIE COUNTY ART BUSSES ARE RUNNING, BUT THEY HAVE SOME DELAYS. I JUST SPOKE WITH THE THE MANAGER THERE. HE TELLS ME THAT THEY’RE NOT RUNNING VIA THEIR COMPUTER SYSTEM. THEY’RE ACTUALLY USING PAPERS FOR THEIR EIGHT ROUTES THIS MORNING. THEY’VE HAD SOME DISRUPTION. THEY’VE THEY’VE HAD DISRUPTIONS. AND THEY SAY THAT THEY PRINT OUT PAPERWORK LIKE THIS FOR SITUATIONS JUST LIKE THIS. LIKE WHAT WE’RE SEEING THIS MORNING. SO THEIR BIG BUSSES ARE RUNNING THEIR DOOR TO DOOR BUSSES ARE RUNNING, BUT THEY CAN’T SCHEDULE ANY DOOR TO DOOR SERVICES BECAUSE THEY CAN’T ACCESS THAT PART OF THE SYSTEM. ALSO ON THE TREASURE COAST, I’M STILL WAITING TO HEAR BACK FROM THE MARTY BUS, WHICH IS THE PUBLIC TRANSIT SYSTEM FOR THEM. GOAL LINE, WHICH IS FOR INDIAN RIVER COUNTY. THEY SAY THAT EVERYTHING IS RUNNING SMOOTHLY. SAME DEAL WITH PALM TRAN. ALL RIGHT, WE’VE GOT YOU COVERED. YASMINE. OF COURSE, ON TOP OF THIS, FROM THE TREASURE COAST DOWN THE PALM BEACHES. THANK YOU SO MUCH. AND OUR REPORTERS ARE OUT THERE GETTING REACTION ON THE STREET THIS MORNING. YOU KNOW, MAYBE YOUR LOCAL COFFEE SHOP OR GAS STATION MIGHT HAVE BEEN AFFECTED. WE’RE HEARING ABOUT THOSE WIDESPREAD IMPACTS. CALEB. CALEB, YOU’VE MADE SO WHAT ARE YOU SEEING OUT THERE? CALEB. YOU’VE GOT A LOT GOING ON. WHAT HAVE YOU FOUND OUT. WELL, LET’S BE HONEST, THIS SITUATION, THIS OUTAGE HAS IMPACTED EVEN THE SIMPLEST MORNING ROUTINES, LIKE GETTING A CUP OF COFFEE, THIS STARBUCKS. THAT’S RIGHT BEHIND MY SHOULDER. THEY STILL, AS OF 9:00 THIS MORNING, CAN’T DO ONLINE ORDER ONLINE, MOBILE ORDERS. AND THAT’S THE SAME SITUATION FOR STARBUCKS ALL ACROSS THE COUNTRY. NOW OF COURSE, THIS ISN’T A MAJOR ISSUE LIKE FLIGHT CANCELLATIONS OR EVEN A DELAY AT THE DOCTOR’S OFFICE, BUT CUSTOMERS HERE AT THIS STARBUCKS IN PALM BEACH GARDENS WERE CAUGHT BY SURPRISE WHEN I TOLD THEM THE REASON BEHIND THE OUTAGE. THAT’S THE THING ABOUT TECHNOLOGY AND SO MANY THINGS THAT IT’S ALL CONNECTED. AND WHEN ONE THING GOES WRONG, EVERYTHING GETS SCREWED UP. NOW, EARLIER THIS MORNING, GAS STATIONS WERE OF COURSE, ANOTHER CULPRIT OF THIS OUTAGE. I CALLED AROUND A DOZEN RIGHT HERE IN PALM BEACH COUNTY. WHILE NONE OF THEM HAD ISSUES RIGHT NOW, A FEW I DID TALK TO DID HAVE TROUBLE WITH THEIR CARD READERS. WHEN THE ISSUE INITIALLY STARTED MUCH EARLIER THIS MORNING. OF COURSE, WE’LL KEEP YOU UPDATED AS THE DAY GOES ALONG, AND WE’LL LET YOU KNOW IF WE SEE ANY NORMAL DAILY ROUTINES AFFECTED. FOR NOW, WE’RE LIVE IN PALM BEACH GARDENS. CALEB CALIFANO, WPBF 25 NEWS CALEB, THANKS ON TOP OF THINGS, SINCE FOUR THIS MORNING, WE APPRECIATE IT. WELL, LET’S TALK ABOUT 911 EMERGENCY OPERATIONS. THANKFULLY THOSE SEEM TO BE WORKING RIGHT NOW FROM THE TREASURE COAST DOWN TO THE PALM BEACHES AND HOSPITALS. ALSO UP AND RUNNING. AS YOU HEARD CALEB SAY, GAS STATIONS MOSTLY SEEM TO BE OKAY RIGHT NOW. THE CLEVELAND CLINIC, INDIAN RIVER COUNTY CAN TAKE CALLS BUT CAN’T MAKE CALLS. THIS IS ALL FROM THE OPERATOR WE’RE HOPING FOR OFFICIAL
South Florida gas stations, fast-food restaurants and coffee shops affected by global cyber issue
Updated: 10:32 AM EDT Jul 19, 2024
A cyber issue is affecting flights, banks, media outlets and gas stations worldwide.The issue affected Microsoft 365 apps and services. Escalating disruptions continued hours after the technology company said it was gradually fixing it.WPBF 25 content creators have made several calls to gas stations, hospitals and fast-food restaurants across South Florida.Here’s what we know.911 call centers:Palm Beach County: WorkingIndian River County: WorkingPalm Beach County: WorkingOkeechobee County: WorkingMartin County: WorkingAirports: Airlines such as United Airlines are experiencing some system outages, but the following airports are open:Palm Beach International Airport- flight delays expectedFt. Lauderdale Hollywood International Airport- flight delays expectedMiami International Airport -departures & arrivals currently delayedTo monitor nationwide outages, click here. Hospitals: Operators from the following hospitals say they’re operating as normal, but we are awaiting more information regarding medical care.HCA Florida St. LucieHCA Florida Lawnwood in Ft. PierceHCA Florida JFK North HospitalSt. Mary’s Medical CenterJupiter Medical CenterBaptist Health BocaCleveland Clinic Martin County North HospitalCleveland Clinic Martin County South Hospital – there were issues with cameras, but operators tell WPBF 25 things are starting to come back up.Cleveland Clinic Indian River County – can take calls but can’t make callsJFK North – Operating as normalJFK- Operating as normalGovernment agencies and businesses across South Florida Social Security Office in West Palm Beach closedCourthouse in West Palm Beach openBoca Raton – several city applications are currently downFlorida’s Turnpike Service Plazas- experiencing a service disruption that has affected onsite ATM’s, and the ability to accept credit card payments. Services are available for purchase with cash. RaceTrac – Lake Park issues resolved Shell on Atlantic Avenue in Delray Beach- no problem with card readers but having issues making money transfers with Truist BankShell on Donald Ross Road- had problems but back up in the past hourMarathon – North Palm Beach workingWAWA – 45th Street West Palm, operating as normal Starbucks at Gardens Mall is having issues with placing online/mobile ordersDunkin’ Donuts in Palm Beach Gardens operating as normal Helpful TipsWhat should I do if my flight has been canceled or delayed? Here are some tips Widespread technology outage has some banks offline: Here’s how to freeze your creditHow to access money if your bank is offline due to the widespread technology outageStay up-to-date: The latest headlines and weather from WPBF 25 Get the latest news updates with the WPBF 25 News app. You can download it here.
A cyber issue is affecting flights, banks, media outlets and gas stations worldwide.
The issue affected Microsoft 365 apps and services. Escalating disruptions continued hours after the technology company said it was gradually fixing it.
WPBF 25 content creators have made several calls to gas stations, hospitals and fast-food restaurants across South Florida.
Here’s what we know.
911 call centers:
Palm Beach County: WorkingIndian River County: WorkingPalm Beach County: WorkingOkeechobee County: WorkingMartin County: Working
Airports: Airlines such as United Airlines are experiencing some system outages, but the following airports are open:
Palm Beach International Airport- flight delays expectedFt. Lauderdale Hollywood International Airport- flight delays expectedMiami International Airport -departures & arrivals currently delayed
To monitor nationwide outages, click here.
Hospitals: Operators from the following hospitals say they’re operating as normal, but we are awaiting more information regarding medical care.
HCA Florida St. LucieHCA Florida Lawnwood in Ft. PierceHCA Florida JFK North HospitalSt. Mary’s Medical CenterJupiter Medical CenterBaptist Health BocaCleveland Clinic Martin County North HospitalCleveland Clinic Martin County South Hospital – there were issues with cameras, but operators tell WPBF 25 things are starting to come back up.Cleveland Clinic Indian River County – can take calls but can’t make callsJFK North – Operating as normalJFK- Operating as normal
Government agencies and businesses across South Florida
Social Security Office in West Palm Beach closedCourthouse in West Palm Beach openBoca Raton – several city applications are currently downFlorida’s Turnpike Service Plazas- experiencing a service disruption that has affected onsite ATM’s, and the ability to accept credit card payments. Services are available for purchase with cash. RaceTrac – Lake Park issues resolved Shell on Atlantic Avenue in Delray Beach- no problem with card readers but having issues making money transfers with Truist BankShell on Donald Ross Road- had problems but back up in the past hourMarathon – North Palm Beach workingWAWA – 45th Street West Palm, operating as normal Starbucks at Gardens Mall is having issues with placing online/mobile ordersDunkin’ Donuts in Palm Beach Gardens operating as normal
Helpful Tips
What should I do if my flight has been canceled or delayed? Here are some tips
Widespread technology outage has some banks offline: Here’s how to freeze your credit
How to access money if your bank is offline due to the widespread technology outage
Stay up-to-date: The latest headlines and weather from WPBF 25
Get the latest news updates with the WPBF 25 News app. You can download it here.
